How can I give it negative amount of stars? This is a clear scam, cashing on trust, just looking for reasons not to pay, there is nothing about protection and insurance. I am based in continental Europe, all flights are cancelled, borders are closed, embassies are closed so even if I wanted to risk my health and stand in the crowd at the concert I have booked in June, I can’t even get a visa to UK, I can’t get to UK. “We understand you can’t have the documents ready, it’s your problem”. What kind of insurance is this?
Don't allow yourself to be scammed by these crooks. They will charge you nearly double what you would pay to a reputable seller.. Then, if the show is postponed, they will not provide a refund. I bought tickets for a particular show on a specific date (when out of town guests plan to visit). Now that the show has been postponed, and I have requested a refund, they have refused. They explained to me that I was mistaken to believe that I had bought tickets for a particular date and that I must not have read the fine print on their website that says once you bought the tickets, you own them.
To others who have had a similar experience with these crooks, please take the time - as I will - to register a complaint with the Better Business Bureau and local government. It's important that we warn others of the business practices of TicketOffices.com
ProsEXCELLENT CUSTOMER SERVICE
Customer Service is Great. They answer right away.
ProsGood Customer Service
Folks, there is a good reason that 45% off the reviews for this scam company are average/fair/poor. With 29% of the total being poor. I had a legit reason to request a refund - more on that below. But when I called them I was on the phone for 40 minutes and got bounced around to 4 different people. I was told: We do not refund money under any circumstance. They absolutely suck. Avoid them.
They sold me tickets at 44% above face value, but at the point of ordering it all looked legit. Then $68 added for a service fee, then $7 fee to EMAIL the tickets. Really? You can be an astute shopper, and even then it all looks legit at the point off purchase.
So why did I want a refund, which they completely refused to do? Cuz the event I bought tickets for changed to a different event, but happened to include the original individual act as part off a tribute multi-performer act. They totally suck, and the reason there are any positive reviews is that they create a lot of fake accounts then give themselves 5 stars.
ProsThey are skilled at looking legit
ConsPlenty. Read my story
I ordered tickets to a little concert at a small location. The tickets were supposed to arrive the day before. I saw they had not arrived the night before. I worked & had a busy day. I left work early to drive to the venue with my receipt, thinking they'd have a record. The venue had no record. 15 mins before still no ticket. I tried to call but could get through. The IVR said enter order number. I entered it. It asked same question, enter order number. I did. It asked for it again & again. I was trapped in this stupid loop & couldn't get a person. I had to buy the ticket at the front. I found out at that time that they (TicketOffices.com) had charged 4.5x the face value. This is beyond reasonable. I contacted the BBB & the company told the BBB I didn't contact them. Lies! I couldn't get a hold of a person. These guys are shady. Don't forget to contact the BBB & FTC. They don't deserve to be in business; they need to be shut dowb.
*No faithfulness to their guarantee.
I will keep this short. I have paid for refund protection which should mean i can claim for a refund if i am unable to attend. Which it does not. I am now unable due to child care. You need to provide a “reason” to great length and detail. Therefore mine is not adequate to receive my money back. So i have now paid for something i will not be attending. All i got was a sorry. Thanks ticketplan. Stay away.
ConsYou will not get your money back.
This review is more than 1 year old and may not be relevant anymore.
These people don't even deserve one star. Venue I purchase tickets for was advertised at $9. Only after I made my payment did the money change from $9 to over $19. Called customer service and a Shenel D. on the other end was rude and said that there was nothing that I could do to get my money back. I called my credit card company to hopefully put a stop payment on this.
ConsUnethical business practices. Hiding fees behind windows that you cannot access until after you have made payment. Very poor customer service.