TicketOffices is the top reseller with tickets to the hottest shows in your area, with top concert tickets, theater tickets, sports tickets, and more available for top venues throughout the U.S. and...
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TicketPlan – The market leader in Ticket Refund Protection / Cancellation Protection / Booking Protection - Home
TicketPlan is the market leader in Booking Protection, Ticket Refund Protection and Cancellation Protection for theatre, concert, festival and event tickets, travel, accommodation and...
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I ordered tickets to a little concert at a small location. The tickets were supposed to arrive the day before. I saw they had not arrived the night before. I worked & had a busy day. I left work early to drive to the venue with my receipt, thinking they'd have a record. The venue had no record. 15 mins before still no ticket. I tried to call but could get through. The IVR said enter order number. I entered it. It asked same question, enter order number. I did. It asked for it again & again. I was trapped in this stupid loop & couldn't get a person. I had to buy the ticket at the front. I found out at that time that they (TicketOffices.com) had charged 4.5x the face value. This is beyond reasonable. I contacted the BBB & the company told the BBB I didn't contact them. Lies! I couldn't get a hold of a person. These guys are shady. Don't forget to contact the BBB & FTC. They don't deserve to be in business; they need to be shut dowb.
*No faithfulness to their guarantee.
I will keep this short. I have paid for refund protection which should mean i can claim for a refund if i am unable to attend. Which it does not. I am now unable due to child care. You need to provide a “reason” to great length and detail. Therefore mine is not adequate to receive my money back. So i have now paid for something i will not be attending. All i got was a sorry. Thanks ticketplan. Stay away.
You will not get your money back.
These people don't even deserve one star. Venue I purchase tickets for was advertised at $9. Only after I made my payment did the money change from $9 to over $19. Called customer service and a Shenel D. on the other end was rude and said that there was nothing that I could do to get my money back. I called my credit card company to hopefully put a stop payment on this.
Unethical business practices. Hiding fees behind windows that you cannot access until after you have made payment. Very poor customer service.