TicketPlan – The market leader in Ticket Refund Protection / Cancellation Protection / Booking Protection - Home TicketPlan is the market leader in Booking Protection, Ticket Refund Protection and Cancellation Protection for theatre, concert, festival and event tickets, travel, accommodation and advanced bookings of all kinds.

Ticket Plan Reviews

  • How can I give it negative amount of stars? This is a clear scam, cashing on trust, just looking for reasons not to pay, there is nothing about protection and insurance. I am based in continental Europe, all flights are cancelled, borders are closed, embassies are closed so even if I wanted to risk my health and stand in the crowd at the concert I have booked in June, I can’t even get a visa to UK, I can’t get to UK. “We understand you can’t have the documents ready, it’s your problem”. What kind of insurance is this?

    By Yuriy on April 22, 2020 Reply
  • I will keep this short. I have paid for refund protection which should mean i can claim for a refund if i am unable to attend. Which it does not. I am now unable due to child care. You need to provide a “reason” to great length and detail. Therefore mine is not adequate to receive my money back. So i have now paid for something i will not be attending. All i got was a sorry. Thanks ticketplan. Stay away.


    You will not get your money back.

    By S Rawlings on August 7, 2018 Reply

    This review is more than 12 months old and may not be relevant anymore.

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