I will keep this short. I have paid for refund protection which should mean i can claim for a refund if i am unable to attend. Which it does not. I am now unable due to child care. You need to provide a “reason” to great length and detail. Therefore mine is not adequate to receive my money back. So i have now paid for something i will not be attending. All i got was a sorry. Thanks ticketplan. Stay away.
You will not get your money back.