Last update: March 30, 2020
Don't allow yourself to be scammed by these crooks. They will charge you nearly double what you would pay to a reputable seller.. Then, if the show is postponed, they will not provide a refund. I bought tickets for a particular show on a specific date (when out of town guests plan to visit). Now that the show has been postponed, and I have requested a refund, they have refused. They explained to me that I was mistaken to believe that I had bought tickets for a particular date and that I must not have read the fine print on their website that says once you bought the tickets, you own them.
To others who have had a similar experience with these crooks, please take the time - as I will - to register a complaint with the Better Business Bureau and local government. It's important that we warn others of the business practices of TicketOffices.com
Folks, there is a good reason that 45% off the reviews for this scam company are average/fair/poor. With 29% of the total being poor. I had a legit reason to request a refund - more on that below. But when I called them I was on the phone for 40 minutes and got bounced around to 4 different people. I was told: We do not refund money under any circumstance. They absolutely suck. Avoid them.
They sold me tickets at 44% above face value, but at the point of ordering it all looked legit. Then $68 added for a service fee, then $7 fee to EMAIL the tickets. Really? You can be an astute shopper, and even then it all looks legit at the point off purchase.
So why did I want a refund, which they completely refused to do? Cuz the event I bought tickets for changed to a different event, but happened to include the original individual act as part off a tribute multi-performer act. They totally suck, and the reason there are any positive reviews is that they create a lot of fake accounts then give themselves 5 stars.
ProsThey are skilled at looking legit
ConsPlenty. Read my story
I ordered tickets to a little concert at a small location. The tickets were supposed to arrive the day before. I saw they had not arrived the night before. I worked & had a busy day. I left work early to drive to the venue with my receipt, thinking they'd have a record. The venue had no record. 15 mins before still no ticket. I tried to call but could get through. The IVR said enter order number. I entered it. It asked same question, enter order number. I did. It asked for it again & again. I was trapped in this stupid loop & couldn't get a person. I had to buy the ticket at the front. I found out at that time that they (TicketOffices.com) had charged 4.5x the face value. This is beyond reasonable. I contacted the BBB & the company told the BBB I didn't contact them. Lies! I couldn't get a hold of a person. These guys are shady. Don't forget to contact the BBB & FTC. They don't deserve to be in business; they need to be shut dowb.
*No faithfulness to their guarantee.
This review is more than 12 months old and may not be relevant anymore.
These people don't even deserve one star. Venue I purchase tickets for was advertised at $9. Only after I made my payment did the money change from $9 to over $19. Called customer service and a Shenel D. on the other end was rude and said that there was nothing that I could do to get my money back. I called my credit card company to hopefully put a stop payment on this.
ConsUnethical business practices. Hiding fees behind windows that you cannot access until after you have made payment. Very poor customer service.